Authenticity Guarantee

 

In today's age, unfortunately replica items are becoming an increasingly larger issue within our industry. At Sourcery, we recognize this issue and we understand that trust is at the core of our customer's shopping experience, and we take this commitment to our customers seriously. That's why we offer an Authenticity Guarantee that allows our customers to confidently shop with us, knowing that the products they receive are genuine.

The Value of Authenticity

At Sourcery, we believe that authenticity is not just a buzzword; it's a core value that defines who we are as a company. We understand that when customers shop with us, they place their trust in our hands, and we do not take that trust lightly. Our commitment to authenticity is driven by a deep respect for our customers and a desire to provide them with the best online shopping experience possible.

What is Sourcery's Authenticity Guarantee?

Our Authenticity Guarantee is a promise to our customers that every product they purchase from Sourcery is 100% authentic. We go to great lengths to source our products from reputable suppliers, ensuring their legitimacy. Our team of experts meticulously verifies each product's authenticity to eliminate any doubt.

How Our Authenticity Guarantee Works

Here's how our Authenticity Guarantee works to provide peace of mind to our customers:

1. Stringent Authentication Process: When products arrive at our facilities, they go through a rigorous authentication process. Our experts assess the product's quality, materials, and characteristics to ensure they are authentic prior to being listed.

2. Direct Relationships with Suppliers: We build strong, direct relationships with suppliers and manufacturers, often working closely with them to understand their sourcing and quality control processes. This transparency allows us to trace the authenticity of products from the source.

3. Transparency in Product Listings: We provide comprehensive product listings that include detailed descriptions, high-quality images, and relevant product information. Our goal is to provide you with all the information you need to make an informed purchasing decision.

4. Authenticity Documentation: For all purchases made with Sourcery, we provide our trademark authenticity card in order verify the authenticity of your purchase. This documentation is shared with the customer upon purchase.

5. Easy Returns for Inauthentic Products: In the rare event that a customer receives a product that is proven to be inauthentic, we offer a hassle-free return process. Our customer service team is always available to assist with returns and answer any questions.

Our Pledge to You

Sourcery's Authenticity Guarantee is more than just a policy; it's a reflection of our unwavering commitment to our customers. We pledge to:

• Continuously improve and adapt our authentication processes to stay ahead of counterfeiters.
• Work closely with brands and industry experts to enhance our understanding of authentic products.
• Prioritize transparency, ensuring that our customers are well-informed about their purchases.
• Provide a safe and secure shopping experience that allows you to shop with confidence.

Shop with Confidence

At Sourcery, we're more than just a retail business; we're a community of authentic product enthusiasts. Our Authenticity Guarantee is not just a policy, but a symbol of our dedication to providing you with the best online shopping experience possible. You can shop with confidence, knowing that every product you receive is genuine.

Join us in embracing the value of authenticity, and experience a world of genuine, high-quality products. Shop with confidence at Sourcery, where authenticity is not just a guarantee; it's our way of doing business.

Terms and Conditions:

Every one of our products comes with our authenticity card, and our trademark security tag, attached to our products. For an item to be returned for unauthenticity, the original tag must be attached to the item, and the customer must have the original receipt and authenticity card which comes with the product. Along with these items, the customer must also provide proof of unauthenticity (Unauthentic results of a reputable authenticator). If all of these items are provided and the proof of unauthenticity is inspected and determined to be viable, Sourcery will provide it's customers with a full refund.